| Event Date: |
Saturday, November 08, 2008 |
| Event Type: |
Wedding |
| Event Location: |
The Phoenix Room, Newburyport |
| Event Staff: |
|
| |
|
| Quality of Customer Service via Telephone: |
Excellent |
| Quality of Customer Service via Internet: |
Excellent |
| Quality of Customer Service at Event: |
Excellent |
| Friendliness of your Entertainer: |
Excellent |
| Promptness of your Entertainer: |
Excellent |
| Professionalism of your Entertainer: |
Excellent |
| Entertainer's Performance: |
Excellent |
| Entertainer's Appearance: |
Excellent |
| System Appearance: |
Excellent |
| Sound Quality: |
Excellent |
| Overall Volume Levels: |
Excellent |
| Music Selection: |
Excellent |
| Incorporation of Your Requests: |
Excellent |
| Lighting Effects: |
Excellent |
| Equipment Appearance: |
Excellent |
| Overall Customer Service: |
Excellent |
| Planning Assistance: |
Excellent |
| Entertainer's Cooperation with Other Vendors: |
Excellent |
| Overall Performance Rating: |
Excellent |
| |
|
| Is there
anything specific that can be improved upon? |
While using the internet application for selecting music, it would redirect to iTunes, despite Ken's preference to Amazon.com. This caused mild confusion. |
| Additional
comments or suggestions? |
To a person interviewing Ken,
Do your part of the work and know your audience. Be diligent about getting all of the information he needs to successfully entertain your guests including an accurate time line. Be very clear on what you want. Ken's suggestions along the way were always the best ones.
Ken was very well received and liked by our guests who were mostly in their 30s and 60s. I absolutely appreciated how well Ken communicated with us before the wedding. There was never a time I felt the need to hunt him down regarding a detail. I would absolutely hire Ken again. |
| |
|
| Would you
recommend this service to others? |
Yes |
| May your
comments be shared with others? |
Yes |
| May your name be
added to a list of references? |
Yes |
| |
|
| Name: |
Marc and Rita Goldberg |
| Email: |
richardson.goldberg <at> gmail.com |
| Phone: |
781-662-5862 |